Frequently asked questions

General

  • You can choose a test based on your specific health concerns or goals. If you're unsure, you can take our quiz on the Reveal & Heal Solutions website to find the best test for your needs. Additionally, you can consult with your healthcare provider or contact us at hello@revealandhealsolutions.com for guidance.

  • Currently, our at-home tests are not covered by insurance.

  • Yes, you can order tests for your family members. Each test kit is intended for a single person, so please order one kit per person.

  • Each test kit comes with detailed instructions on how to collect your sample and send it back to the lab. Follow the steps carefully to ensure accurate results.

  • We take your privacy and security very seriously. Your genetic information is stored securely and is only shared with the lab processing your test and your healthcare provider if you choose. We abide by HIPAA regulations to ensure your personal health information is protected.

  • If you experience any issues while collecting your sample, please refer to the instruction guide included in your test kit or contact our support team at hello@revealandhealsolutions.com for assistance.

  • You will receive an email with tracking information once your sample has been shipped to the lab. You can also contact our support team at hello@revealandhealsolutions.com for updates.

  • If you need to cancel your test order, please contact us at hello@revealandhealsolutions.com as soon as possible. We can only process cancellations before the test kit has been shipped.

  • If your sample is rejected due to labeling issues, insufficient quantity, or any other reason, we will notify you and send a replacement kit at no additional charge.

  • The frequency of retaking a test depends on your specific health goals and your healthcare provider's recommendations. Generally, it's a good idea to retake the test if there have been significant changes in your health or lifestyle.

  • Some tests may be suitable for children, but it's best to consult with a healthcare provider to determine if the test is appropriate for a child.

  • If you have specific health conditions or concerns, please consult with your healthcare provider before ordering a test. They can help determine which test is most appropriate for your needs.

  • Our tests are processed by certified labs that follow strict quality control procedures to ensure accurate results. However, it is important to discuss your results with your healthcare provider for a comprehensive understanding.

Our Tests

  • The Reveal Your DNA Wellness Profile is a test you can do at home. It looks at 40 parts of your DNA to help you learn about your health. This can show you things like which foods you might be sensitive to and if you might need more vitamins.

    The Reveal Your DNA Wellness Profile requires a saliva sample. You collect the sample by rubbing a swab inside your cheek for at least 30 seconds.

    The test looks at these parts of your DNA:

    • HLA-DQ2 & HLA-DQ8: Linked to celiac disease (trouble with gluten).
    • BDNF gene: Affects brain health and mood.
    • MTHFR: Important for processing folate and heart health.
    • MTRR: Helps process vitamin B12.
    • COMT: Breaks down certain brain chemicals.
    • FTO: Related to body weight.
    • GC: Helps with vitamin D binding.
    • Intergenic rs12272004: Linked to diabetes risk.
    • CYP4F2: Affects vitamin K processing.
    • SLC23A2 & SLC23A1: Related to vitamin C absorption.
    • SLC19A1: Important for folate transport.
    • CUBN: Helps with vitamin B12 absorption.
    • FUT2: Affects gut bacteria and vitamin B12.
    • NBPF3: Linked to brain development.
    • PEMT: Helps make a fat called phosphatidylcholine.
    • FADS1 & FADS2: Important for processing fats.
    • SLC30A8: Linked to diabetes.
    • SUOX: Helps with detoxification.
    • HFE: Linked to iron levels.
    • GPX1: Helps protect cells from damage.
    • AMY1: Helps digest carbohydrates.
    • ADIPOQ: Linked to body fat and diabetes.
    • MCM6: Helps digest lactose (milk sugar).
    • MYO9B: Linked to gut health.
    • TNF: Affects inflammation.
    • PON1: Helps detoxify harmful substances.
    • HNMT: Helps break down histamine (allergy response).
    • MAOA & MAOB: Affect mood and behavior.
    • BCO1: Helps convert beta-carotene to vitamin A.
    • APOA2: Linked to body weight.
    • PLIN1: Affects fat storage.

    This test tells you if you might be sensitive to certain foods, need more vitamins, or have other health factors. It helps you and your doctor make better choices for your health.

    Anyone who wants to know more about their health and how their DNA affects it should take this test. It’s great for people who have unexplained health issues or want to improve their diet and wellness.

    Sample Collection Instructions:

    • Prepare Your Vial: Take a picture of the vial number for your records. Open the vial carefully without touching the liquid inside.
    • Collect Your Sample: Rub the swab inside your cheek for at least 30 seconds. Put the cotton tip inside the vial, break off the swab stick, and close the vial tightly.
    • Package Your Sample: Put the vial back into the test kit box.

    Yes, don’t eat anything for 30 minutes before collecting your sample. Avoid dairy and citrus. Drink some water a few minutes before collecting your sample to stay hydrated.

    Shipping Instructions:

    • Prepare for Shipping: Take a picture of the vial number.
    • Package the Vial: Put the vial into the test kit box, close the box, and tape it shut securely.
    • Label and Ship: Place the return label on the box, write down the tracking number, and ship your sample via USPS.

    Your results will be ready 3-5 weeks after the lab gets your sample. Processing times might vary.

  • The Reveal Your Food Sensitivities test checks your blood to see if certain foods might be causing you problems like stomach aches or skin rashes.

    The Reveal Your Food Sensitivities test requires a blood sample. You collect the sample by pricking your finger and placing drops of blood on a special card.

    This test checks for reactions to 96 different foods. Here are some examples:

    • Dairy: Cow Milk, Cheddar Cheese, Yogurt
    • Fish and Seafood: Codfish, Salmon, Tuna, Shrimp, Lobster
    • Meat and Poultry: Beef, Chicken, Pork, Turkey
    • Grains and Nuts: Almond, Cashew, Peanut, Wheat, Gluten
    • Fruits: Apple, Banana, Orange, Strawberry
    • Vegetables: Broccoli, Carrot, Spinach, Tomato
    • Others: Coffee, Cocoa Bean, Black Tea, Honey

    This test helps you find out which foods might be causing issues like headaches, stomachaches, skin problems, or tiredness. Knowing this can help you avoid these foods and feel better.

    Anyone who has unexplained health problems like headaches, stomachaches, skin rashes, or tiredness should take this test. It's also good for people who want to improve their diet and overall health.

    Sample Collection Instructions:

    • Prepare: Clean a finger with the alcohol wipe.
    • Collect Your Sample: Use the lancet to prick your finger and collect drops of blood on the card.
    • Package Your Sample: Let the card air dry, then put it into the biohazard bag and seal it. Place the bag into the return envelope.

    No, you don’t need to fast or stop taking most medications or supplements before collecting your sample.

    Shipping Instructions:

    • Prepare for Shipping: Make sure your sample is labeled correctly.
    • Package the Sample: Seal the biohazard bag and place it in the return envelope.
    • Label and Ship: Use the provided return label and ship your sample as soon as possible.

    Your results will be ready a few weeks after the lab gets your sample. Processing times might vary.

  • The Reveal Your Genetic Blueprint test looks at over 134 genes in your DNA to help you understand your health. It gives you tips on how to improve your health based on your unique genetic makeup.

    The Reveal Your Genetic Blueprint test requires a saliva sample. You collect the sample by rubbing a swab inside your cheek for at least 30 seconds.

    This test looks at many parts of your DNA, such as genes that affect:

    • Brain Health: BDNF gene, MAOA, MAOB
    • Heart Health: MTHFR, NOS3
    • Weight and Diet: FTO, MC4R
    • Vitamin and Mineral Processing: GC, SLC23A1
    • Detoxification: GSTM1, GPX1
    • Exercise and Energy: ACTN3, ADRB2
    • Hormone Balance: COMT, SHBG gene

    This test gives you a detailed report about your genes and how they affect your health. It helps you learn about your nutrition, fitness, how to prevent illness, manage weight, reduce stress, and more. This information can help you make better choices to stay healthy.

    Anyone who wants to know more about their health and how their DNA affects it should take this test. It’s great for people who want personalized advice on diet, exercise, and overall well-being.

    Sample Collection Instructions:

    • Prepare Your Vial: Take a picture of the vial number for your records. Open the vial carefully without touching the liquid inside.
    • Collect Your Sample: Rub the swab inside your cheek for at least 30 seconds. Put the cotton tip inside the vial, break off the swab stick, and close the vial tightly.
    • Package Your Sample: Put the vial back into the test kit box.

    Yes, don’t eat anything for 30 minutes before collecting your sample. Avoid dairy and citrus. Drink some water a few minutes before collecting your sample to stay hydrated.

    Shipping Instructions:

    • Prepare for Shipping: Take a picture of the vial number.
    • Package the Vial: Put the vial into the test kit box, close the box, and tape it shut securely.
    • Label and Ship: Place the return label on the box, write down the tracking number, and ship your sample via USPS.

    Your results will be ready in about 3-5 weeks after the lab gets your sample. Processing times might vary.

  • The Reveal Your Health Risks test uses a simple at-home saliva test to determine your genetic risk for various diseases. This test provides crucial information to help your healthcare provider create a personalized plan for better health.

    The Reveal Your Health Risks test requires a saliva sample. You collect the sample by spitting into a tube.

    This test checks your DNA to see if you are at risk for different health problems like heart disease, diabetes, and more.

    This test gives you a report about your genetic risks for certain diseases. It helps you and your doctor make better choices to keep you healthy.

    Anyone who wants to know more about their health and genetic risks should take this test. It’s great for people who want to take early steps to stay healthy.

    Sample Collection Instructions:

    • Prepare Your Sample: Rinse your mouth with water 10 minutes before collecting your sample.
    • Collect Your Sample: Unscrew the cap on the sample collection tube. Pool saliva in your mouth and spit into the tube until it reaches the fill line. Screw the cap tightly on the tube and write your name and date of birth on it.
    • Package Your Sample: Place the saliva tube into the biohazard bag and put the bag into the test kit box.

    Yes, don’t eat, drink, smoke, chew gum, brush, or floss your teeth for 30 minutes before collecting your sample.

    Shipping Instructions:

    • Prepare for Shipping: Place the saliva tube into the biohazard bag.
    • Package the Sample: Put the biohazard bag into the test kit box, and then into the provided shipping envelope.
    • Label and Ship: Seal the shipping envelope, write down the tracking number, and ship your sample via FedEx. Take your sample to the nearest FedEx shipping location.

    Your results will be ready 10-14 business days after the lab gets your sample. Processing times might vary.

  • The Reveal Your Stress Markers test measures important stress hormones in your saliva to give you a clear picture of your adrenal health and how stress affects your body.

    The Reveal Your Stress Markers test requires a saliva sample. You collect the sample by rubbing a swab inside your cheek for at least 30 seconds.

    This test checks your levels of cortisol and DHEA-S, two hormones that help your body handle stress.

    This test tells you if stress is affecting your hormone levels. It helps you and your doctor make better choices to manage stress and improve your health.

    Anyone who feels stressed, tired, or has trouble sleeping should take this test. It’s also good for people who want to understand how stress affects their body.

    • Prepare Your Vial: Take a picture of the vial number for your records. Open the vial carefully without touching the liquid inside.
    • Collect Your Sample: Rub the swab inside your cheek for at least 30 seconds. Put the cotton tip inside the vial, break off the swab stick, and close the vial tightly.
    • Package Your Sample: Put the vial back into the test kit box.

    Yes, don’t eat anything for 30 minutes before collecting your sample. Avoid dairy and citrus. Drink some water a few minutes before collecting your sample to stay hydrated.

    Shipping Instructions:

    • Prepare for Shipping: Take a picture of the vial number.
    • Package the Vial: Put the vial into the test kit box, close the box, and tape it shut securely.
    • Label and Ship: Place the provided return label on the box, write down the tracking number, and ship your sample via USPS.

    Your results will be ready 3-5 weeks after the lab gets your sample. Processing times might vary.

  • The Reveal Your Toxicity Levels test checks for heavy metals in your body. It helps you find out if you have been exposed to harmful metals and how well your body is getting rid of them.

    The Reveal Your Toxicity Levels test requires a urine sample. You collect the sample in a provided cup and transfer it to a specimen tube.

    This test checks for 21 different heavy metals, including arsenic, lead, mercury, and aluminum.

    This test tells you if you have harmful heavy metals in your body. It helps you and your doctor take steps to reduce your exposure and improve your health.

    Anyone who is worried about heavy metal exposure or wants to check their detoxification status should take this test. It's also good for people with symptoms that might be related to heavy metal toxicity.

    Sample Collection Instructions:

    • Collect Your First Morning Urine: Collect your first morning urine in the provided cup. You need at least 120 mL (4 oz) of urine.
    • Transfer Urine to Specimen Tubes: Use the pipette to transfer urine into the specimen tube(s). Fill all the tubes provided. Tighten the caps. Write your full name and the date of collection on each tube (or the cup if you don't have tubes).
    • Package Your Sample: Place the specimen container into the biohazard bag and refrigerate until ready to ship.

    Yes, avoid eating seafood for 72 hours before collecting your urine. Don’t drink more than eight 8 oz glasses of water in 24 hours during the test period. Keep your samples in the refrigerator until you’re ready to ship them.

    Shipping Instructions:

    • Prepare for Shipping: Place the specimen container in the biohazard bag.
    • Package the Sample: Put the biohazard bag and the completed test form into the test kit box.
    • Label and Ship: Place the test kit box in the provided UPS mailer. Ship your samples via UPS as soon as possible. Keep track of the UPS tracking number to follow your sample's journey to the lab.

    Your results will be ready 1-6 business days after the lab gets your samples. Processing times might vary.

  • The Reveal Your True Biological Age test checks important markers in your DNA to show how your body is aging, which can be different from your actual age.

    The Reveal Your True Biological Age test requires a blood sample. You collect the sample by pricking your finger and placing drops of blood on a special card.

    This test looks at 40 genetic markers to understand how your body is aging. It includes reports on biological age, stress, fitness, and more.

    This test tells you how old your body really is based on your DNA. It helps you and your doctor make better choices to stay young and healthy.

    Anyone who wants to know more about their health and how their body is aging should take this test. It’s great for people who are concerned about getting older or have a family history of health problems.

    Sample Collection Instructions:

    • Prepare Your Sample: Clean a finger with the alcohol wipe. Use the lancet to prick your finger and collect drops of blood on the card.
    • Dry Your Sample: Let the card air dry for at least 3 hours.
    • Package Your Sample: Put the dried card into the biohazard bag and seal it. Place the bag into the return envelope.

    Yes, drink water the day before collecting your sample. Keep taking any medications or supplements as usual.

    Shipping Instructions:

    • Prepare for Shipping: Place the dried card into the biohazard bag.
    • Package the Sample: Seal the bag and place it in the return envelope.
    • Label and Ship: Use the provided return label and ship your sample using USPS the same day if possible, or refrigerate until shipping.

    Your results will be ready 2-3 weeks after the lab gets your sample. Processing times might vary.

  • The Reveal Your Weight Loss Potential test checks your saliva and blood for hormones that affect your weight. It helps you understand why you might be gaining weight or having trouble losing it.

    The Reveal Your Weight Loss Potential test requires both saliva and blood samples. You collect the saliva samples using tubes and the blood sample by pricking your finger and placing drops of blood on a card.

    This test looks at 9 different hormones related to weight gain, including cortisol, DHEA-S, and insulin.

    This test helps you find out if hormone imbalances are making it hard for you to lose weight or causing you to gain weight. It gives you and your doctor information to create a plan for weight management.

    Anyone who is struggling with weight gain or loss should take this test. It’s also helpful for people who have tried different diets and exercises without success.

    Saliva Collection Instructions:

    First Sample (Morning):

    1. Collect within 30 minutes of waking using the large tube.
    2. Wash your hands, rinse your mouth with water, and wait 5 minutes.
    3. Allow saliva to pool in your mouth, then transfer it to the tube. Fill at least half full.
    4. Write your name, date, and time on the tube. Place the tube in the freezer.

    Other Samples:

    1. Collect before lunch, before dinner, and before bed using the smaller tubes.
    2. Follow the same steps as the first sample.

    Blood Spot Collection Instructions:

    Collect Your Sample:

    1. Collect within 1 hour of waking.
    2. Wash and dry your hands.
    3. Write your name, date, and time on the card.
    4. Tape the card to a flat surface below waist level.
    5. Clean your finger with the alcohol prep pad and let it air dry.
    6. Use the lancet to prick your finger. Wipe away the first drop of blood.
    7. Position your finger above a circle on the card. Gently massage your finger to form a large drop of blood and touch it to the center of the circle. Fill all circles.
    8. Let the card air dry for at least 4 hours, then close the flap.

    Yes, avoid anti-aging/anti-wrinkle face creams for 3 days. Fast overnight (10-12 hours) before collecting your sample. You can drink water during the fast. Do not eat, drink anything but water, or brush your teeth for 2 hours before collecting saliva.

    Shipping Instructions:

    • Prepare for Shipping: Place the frozen saliva tubes and the dried blood spot card into the test kit box.
    • Package the Sample: Place the test requisition form into the test kit box. Put the test kit box into the return envelope and affix the label.
    • Label and Ship: Ship your samples as soon as possible.

    Your results will be ready 3-5 business days after the lab gets your samples. Processing times might vary.

Shipping & Tracking

  • Reveal & Heal Solutions places your order directly with the lab that created your test. For example, if you ordered the Reveal Your Toxicity Levels test, Reveal & Heal Solutions will place your order through this lab, which then processes your order for shipment. We do not ship test kits from a Reveal & Heal Solutions warehouse, but we do make sure the labs ship your kits from theirs!

  • Each individual lab has its own average shipping time (the time it takes for the kit to arrive at your home) and turnaround time (the time it takes for the lab to process samples and provide results after you've mailed back your kit).

  • Return packaging is always included in your test kit! Each individual lab has instructions on how to package and return your kit so the sample reaches the laboratory in good condition. These will include a step-by-step guide on how to package and mail back your kit to ensure your sample can be processed!

  • We highly recommend taking a photo of your return label so you can personally track your sample back to the lab! Some of our partner labs do notify us when your sample has been received, and you will receive an e-mail from Reveal & Heal Solutions notifying you when this happens. If available, we will also update you with the “Estimated Completion Date” as well.

    You can email our team at hello@revealandhealsolutions.com to request a sample received confirmation. Our team would be more than happy to reach out to the lab directly to confirm this!

  • No worries! Please reach out to hello@revealandhealsolutions.com with any re-order request and our team would be more than happy to place a new order for you at no additional cost! Please note: expedited shipping requests will include a separate fee.

  • Because test kits are ordered through several different labs that all offer their own expedited fees, we are not able to add this option to orders. Please reach out to hello@revealandhealsolutions.com for expedited shipping costs before you mail back your test kit and we would be happy to help you through this process!

  • Yes, we will email you directly to notify you once we receive the results from the lab. Please reach out to hello@revealandhealsolutions.com for any questions, or if you'd like us to contact your provider with your request!

  • If there are any issues with your samples, we will receive this notification directly from the lab and we will then notify you. This will include the notice from the lab and what the next steps will be. If you are required to do a recollection, our team will send you another kit at no charge.

Requisition Forms

  • Requisition forms are like IDs for your samples and let the lab know which tests to perform. Some labs may call it a "Lab Order" or "Lab Form." Don't worry, we've already filled out most of the information when you ordered your test kit.

  • Sending tests without this form runs the risk of your samples being discarded and a full recollection being required.

  • Please reach out to our team at hello@revealandhealsolutions.com. We're happy to send over a new copy of the form!

  • Please reach out to us as soon as possible. Our team will send this form to the lab.

Ordering and Payment

  • To place an order, visit our website at www.revealandhealsolutions.com, select the test kit you need, and follow the instructions to complete your purchase.

  • We accept all major credit cards, including Visa, MasterCard, American Express, and Discover. You can also use PayPal for your purchases.

  • Yes, you will receive a confirmation email with your order details shortly after completing your purchase.

  • If you need to change or update your shipping address, please contact us at hello@revealandhealsolutions.com as soon as possible. We can only make changes before the order has been shipped.

  • To apply a discount code, enter the code in the designated field at checkout and click "Apply." The discount will be reflected in your total.

Test Results

  • Your test results will be emailed to you once they are ready. You can review them with your healthcare provider for further guidance.

  • If you do not receive your test results within the expected time frame, please contact us at hello@revealandhealsolutions.com for assistance.

  • Yes, you can request a printed copy of your test results by contacting us at hello@revealandhealsolutions.com.

Sample Collection

  • If you spill or contaminate your sample, please contact us at hello@revealandhealsolutions.com to request a replacement kit.

  • Follow the specific storage instructions provided in your test kit. Most samples need to be kept at room temperature or refrigerated until shipped.

Privacy and Data Security

  • We take your privacy and security very seriously. Your personal information is stored securely, and we abide by HIPAA regulations to ensure your data is protected. We implement a variety of security measures, including:

    • Physical Security Measures: Our facilities are equipped with secure locations and access controls to prevent unauthorized access to your information.
    • Electronic Security Measures: We use encryption, firewalls, and secure access protocols to protect your electronic health information. Our systems are regularly updated to address new security threats.
    • Administrative Security Measures: We have strict policies and procedures in place to ensure compliance with HIPAA regulations. Our employees receive regular training on data privacy and security practices.

  • Your genetic information will only be shared with the lab processing your test and your healthcare provider if you choose. We do not share your information with any third parties without your consent, except as required by law. This means your data will not be sold, rented, or disclosed to any third parties for marketing purposes.

  • We follow all HIPAA regulations to ensure the privacy and security of your health information. This includes:

    • Privacy Practices: We have established privacy practices that outline how we use and protect your health information. You can request a copy of our privacy practices at any time.
    • Security Measures: We implement physical, electronic, and administrative security measures to protect your information from unauthorized access, use, or disclosure.
    • Employee Training: All employees receive regular training on HIPAA requirements and our privacy practices to ensure they understand how to protect your information.

  • Under HIPAA, you have the right to access your health information and request corrections if you believe there is an error. To request access or corrections, please contact us at hello@revealandhealsolutions.com. We will respond to your request within the timeframes specified by HIPAA.

  • If you believe your privacy rights have been violated, you can file a complaint with us or with the U.S. Department of Health and Human Services. We will not retaliate against you for filing a complaint. To file a complaint with us, email us at hello@revealandhealsolutions.com. To file a complaint with the U.S. Department of Health and Human Services, visit the HHS website at www.hhs.gov or call (800) 368-1019.

  • You can request a copy of our privacy practices at any time by contacting us at hello@revealandhealsolutions.com. We will provide you with a paper copy or an electronic copy, depending on your preference.

  • We may update our privacy practices from time to time to reflect changes in the law or our operations. Any changes will be posted on our website with an updated revision date. We encourage you to review our privacy practices periodically to stay informed about how we protect your information.

Customer Service

  • You can contact us via email at hello@revealandhealsolutions.com. Our customer support team is ready to assist you with any questions or concerns you may have.

  • Our customer service team is available Monday through Friday from 9:00 AM to 5:00 PM (EST). We aim to respond to all inquiries within 24-48 hours.

  • If you experience any issues while collecting your sample, please refer to the instruction guide included in your test kit. If you need further assistance, contact our support team at hello@revealandhealsolutions.com.

  • You will receive an email with tracking information once your sample has been shipped to the lab. If you need updates or have questions about your order, please email us at hello@revealandhealsolutions.com.

  • If you need to cancel your order, please contact us at hello@revealandhealsolutions.com as soon as possible. We can only process cancellations before the test kit has been shipped.

  • If your sample is rejected due to labeling issues, insufficient quantity, or any other reason, we will notify you and send a replacement kit at no additional charge. For assistance, please email us at hello@revealandhealsolutions.com.

  • If you have lost your requisition form, please contact us at hello@revealandhealsolutions.com. We will send you a new copy of the form.

  • If you have questions about your test results or need help interpreting them, please consult your healthcare provider. For additional support, you can also contact our team at hello@revealandhealsolutions.com.

  • For more information about our tests and services, please visit our website at www.revealandhealsolutions.com. You can also contact us directly at hello@revealandhealsolutions.com with any specific questions.

  • We value your feedback and are committed to providing excellent service. If you have any complaints or suggestions, please email us at hello@revealandhealsolutions.com. We will address your concerns promptly.

Returns & Refunds

  • To initiate a return, send an email with the test kit name to hello@revealandhealsolutions.com asking for a cancellation. Upon receipt of the request, we will check refund eligibility. If eligible for a refund, we will request a photo of the kit with the requisition form ripped up. Send a photo of the kit with the requisition form ripped up. After we receive the photo of the destroyed requisition form, the refund will be processed.

    • Return Period: All cancellations must be requested within 90 days of payment to be eligible for a refund.
    • No Refunds After Lab Receipt: No refunds will be issued after test samples arrive at the lab.
    • Refund Amount: The refund will be for the full price of the test and will be returned to the original payment method.
    • Non-Refundable Fees:
    • The processing and ordering fee is non-refundable.
    • All shipping and handling fees are non-refundable.
    • A $50 service fee will be subtracted from your refund.

  • Except for any products designated on our site as final sale or non-returnable, we will accept product cancellations and provide you with a refund of your purchase price, less the original processing and ordering fee, original shipping and handling costs, as well as a $50 service fee.

  • Refunds are processed within approximately ten business days of our receipt of the picture of the destroyed requisition form. Your refund will be credited back to the same payment method used to make the original purchase on our site.

  • Yes, we offer no refunds on any products designated on our site as non-returnable or final sale.

  • For more information, you can contact us at hello@revealandhealsolutions.com.